Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Name, country, email address, and phone/WhatsApp number
• Medical condition descriptions and medical reports you upload
• Any other information you submit through our contact or inquiry forms

We may also collect usage data through cookies and analytics (e.g., Google Analytics) to improve our website, including pages visited, referral sources, and general geographic location.

2. How We Use Your Information

We use your information to:

• Connect you with hospitals and coordinate your medical travel
• Respond to inquiries and send relevant follow-up communications
• Send confirmation and thank-you emails
• Improve our website and services
• Comply with legal obligations

3. Sharing of Information

We share your medical and contact information only with hospitals and their teams as necessary to coordinate your care. We may use third-party service providers (e.g., email delivery, hosting, analytics) who process data on our behalf. We do not sell your personal information.

4. Data Security

We implement reasonable technical and organisational measures to protect your personal and health information. Medical reports and forms are transmitted over secure connections. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information as long as needed to fulfil the purposes described in this policy and to comply with legal obligations. You may request deletion of your data by contacting us.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. Contact us at info@techdr.in to exercise these rights.

7. Cookies and Analytics

We use cookies and similar technologies for analytics (e.g., Google Analytics) and to improve user experience. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy or our data practices, contact us at info@techdr.in.